tag:blogger.com,1999:blog-37394176.post6140459083363878678..comments2023-05-07T16:43:14.735+02:00Comments on London to La Rochelle: An example of bad customer service, Skype.Kevin Dhttp://www.blogger.com/profile/09111339665903970944noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-37394176.post-31661994389726727832007-11-07T13:44:00.000+01:002007-11-07T13:44:00.000+01:00I can completely relate to how you are feeling. I...I can completely relate to how you are feeling. I have no problems with skype to skype calls, however ever since I upgraded to 3.5.0.239 (ironically a suggsted fix for another problem I was having) i cannot get through to either of the two numbers I bought skype out credit for. I get a #1001 error (internal error) which suprise suprise is not listed in the knowledge base. I have had three standard repsonses, none of which acknoweldge the fact the problem is with skype out rather than reaching the network in the first place. It is obvious that no-one is actually reading my emails - even after I posted the full technical information related to the call:<BR/><BR/>callObjectId=445<BR/>host = patvanbeek<BR/>inVol=46, outVol=75<BR/>oList.Count=1, memberCount = 1<BR/>446:+441481XXXXX:2(1/1001 SIP gateway connect failed):+:0<BR/><BR/>ObjId: 446<BR/>Jitter: 0<BR/>UDP status local:Good remote:<BR/>CPU usage 0.0% 0.0%<BR/><BR/>S=1<BR/>Q=0<BR/>BW(avg/60sec): upload<1kBps download <1kBps<BR/>CMEMBER_VIDEOSTATUS: 0<BR/><BR/>totally pathetic. Unfortunately I paid for my credit months ago so I probably can't reverse the charges. Any one know what a SIP gateway is used for? Probably have more luck troubleshooting this way than through Skype.Prospectorhttps://www.blogger.com/profile/00908257772380515160noreply@blogger.comtag:blogger.com,1999:blog-37394176.post-57787542487349578662007-09-06T16:05:00.000+02:002007-09-06T16:05:00.000+02:00Forget Skype! Try www.jajah.coma nd www.zoippe.co...Forget Skype! Try www.jajah.coma nd www.zoippe.comAnonymousnoreply@blogger.com